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Being responsive to citizens’ expectations: the role of health services in responsive-ness and satisfaction.
Autor | Busse R, Valentine N, Lessof S, Prasad A, Van Ginneken E |
Verlag | In: MCKEE M, FIGUERAS J (eds.) Health Systems: Health, Wealth and Societal Well-Being. Maidenhead: OUP/ McGraw-Hill, p. 175-208 |
Abstract
- How can we improve health, wealth and societal well-being by investing in health systems?
- How can we ensure that health systems are sustained in the future?
- How can we monitor, manage and improve performance so that health systems are as effective and efficient as possible? This book looks at health systems from a new perspective. By reviewing the complex relationship between health systems, health and wealth, it argues that health systems need not be, as is often believed, simply a drag on resources but rather can be part and parcel of improving health and achieving better economic growth.
Aiming to assist policy-makers as they assess the case for investing in health systems, Health Systems,Health, Wealth and Societal Well-being reviews the evidence on:- The contribution of health systems to better health and to economic growth
- The ways that investment in better health can save future health costs as well as boosting economic growth
- How we can create equitable, sustainable health systems fit for the 21st century